Ground Press Coffee & Books, located in Airdrie, Alberta, is a one-of-a-kind community hub where specialty coffee meets curated literature. The shop quickly gained popularity for its artisan brews, cozy reading nooks, and engaging community events like book clubs and author readings.
As business grew, so did the challenges of managing both a busy café and a bookstore. Manual processes for sales, loyalty tracking, and inventory made it difficult to keep up with increasing demand.
Before implementing a modern POS system, Ground Press faced several hurdles:
To streamline operations and enhance customer satisfaction, Ground Press adopted a cloud-based POS system.
Within the first three months of integration, Ground Press experienced measurable improvements:
Customers quickly noticed the difference. Ordering became smoother, rewards were automatically tracked, and popular menu items were consistently available. Families appreciated the children’s nook paired with quick service, while book lovers enjoyed exclusive loyalty perks tied to both drinks and book purchases.
By modernizing with a POS system, Ground Press Coffee & Books successfully combined efficiency with hospitality. The café bookstore now operates smoothly, provides a better customer experience, and has the tools to continue growing as a cornerstone of the Airdrie community.
